If the elevator you are using becomes inoperative, please remain calm and do not panic. The elevators are monitored and Building Management is notified immediately if there is a malfunction.

• All elevators are equipped with emergency telephones.  Pick up the handset (or press the emergency call button) inside the elevator and dial the operator.  If necessary, give the telephone operator the building name, address, and floor number of elevator emergency. They will maintain two-way communication with the elevator’s occupants until help has arrived.
• Building Management will dispatch 9-1-1 and/or an elevator mechanic immediately.
• Remain Calm.
• Answer the telephone in elevator car if it rings.
• DO NOT try to force open an elevator door (unless instructed to do so by the elevator company).
• Should a medical emergency occur while in an elevator which is malfunctioning, use the EMERGENCY TELEPHONE to contact the elevator monitoring company.  Explain that you have a medical emergency, and they will contact the Police/Fire Department.

In the event of a power outage, elevator lights will remain on, but the car itself will temporarily cease moving.  Each elevator will automatically return to the 1st floor lobby, their doors will open, and they will remain inoperable until the power has been restored.